Vending Operators Slow to Invest in Technology

Operators have yet to take advantage of new technologies that are offering the vending industry significant growth potential. Remote monitoring and curbside polling have provided the ability to schedule service at the most opportune time, increasing per stop collections at your Antares vending machines and thus improving return on labor.

Cashless readers have proven that they have the ability to improve Antares customers’ satisfaction and at the same time offer higher priced products and improve machine level accountability.

Line item tracking in your Antares vending machine allows operators the chance to meet customer demands more accurately and better determine the most popular selling products. There is no point in selling products that are not popular in your vending machine. If nobody buys them, they will probably get outdated in the vending machine and that means that you will go at a loss. This technology will help you know which products are popular in that particular location.

These technologies offer significant potential for your Antares vending business and of course many other vending businesses. These technologies require high capital and that is why many vending operators choose not to use these technologies. At the same time there are a number of vending operators who have decided to invest in these technologies and have received a significant return on investment (ROI).

The last new technology that made a big difference to the vending industry was the bill validator. This was a much easier technology for the operators to accommodate. The industry adopted this technology within a few years of its introduction in the early 1980’s.

These technologies require the vending machines to have compatible hardware and software. For the introduction of remote monitoring or curbside polling, the Antares vending machine needs to be DEX capable and also have hardware and software that will support this feature. Depending on the route accountability software used, operators need to be sure remote data collection software is compatible with existing systems.